About Us
About Purely Saunas
Purely Saunas is a Canada-based online retailer dedicated to making premium wellness products more accessible—without inflated showroom pricing or unnecessary middlemen.
We specialize in saunas, hot tubs, cold plunges, outdoor showers, and wellness accessories, offering highly competitive prices while maintaining strict standards for quality, performance, and reliability.
How We Operate (Our Business Model)
Purely Saunas operates as a direct-to-consumer online retailer.
We work directly with vetted manufacturers and trusted warehouse partners, allowing products to ship directly from their warehouses to customers. This model helps us:
Keep prices competitive
Reduce unnecessary handling and delays
Offer a wider selection of premium products
Every brand and manufacturer we partner with is carefully reviewed to ensure product quality, compliance, and customer satisfaction.
Where We’re Based & How We Ship
We are proudly based in Canada and serve customers worldwide. Orders are fulfilled through reliable carriers including FedEx, UPS, and First Class Priority Mail, ensuring safe and dependable delivery.
Our Commitment to Customers
From day one, our goal has been simple: deliver an exceptional shopping experience. We back every purchase with:
Knowledgeable, responsive customer support
Carefully curated, high-quality products
A price match guarantee for peace of mind
As our team and product selection continue to grow, our mission remains the same—to offer some of the best saunas, cold plunges, and hot tubs available, while making wellness more attainable for homes around the world.
If you have questions, need help selecting the right product, or want to check availability, our team is here to help.
Purely Saunas
(operated by Wexy E-commerce Holdings Inc.)
Customer service contact:
sales@purelysaunas.com
